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Division of Retirement (the Division)

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1-866-377-2121, Option 2 (FRS Employer Assistance Line) | 850-907-6500 (local) | 1-844-377-1888 (Contributions Section)
8:00 a.m. to 5:00 p.m. ET, Monday through Friday (except holidays)
General Deliveries:
Division of Retirement
P.O. Box 9000
Tallahassee, FL 32315-9000
Overnight Deliveries:
Division of Retirement
3189 Blair Stone Road
Tallahassee, FL 32301-6812

The Division of Retirement is the FRS Pension Plan Sponsor and Administrator. The Division can answer all questions from employers and active and retired members relating to the Pension Plan, the DROP (Deferred Retirement Option Program), and the Health Insurance Subsidy (HIS).
How the Division Can Help You
You can call the FRS Employer Assistance Line at 1-866-377-2121, Option 2, and speak with a Division representative to get help with the following issues.
For Investment Plan and Pension Plan:
  • Monthly retirement report/contribution reporting
  • File transfer procedure and the funds transfer system
  • Timing of contributions to both plans
  • Employee data files
  • Membership classes
  • Disability benefits
  • Health Insurance Subsidy (HIS)

For Pension Plan only:
  • Pension Plan provisions
  • Deferred Retirement Option Program (DROP)
  • Pension Plan Qualified Domestic Relations Orders (QDROs)
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