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Members will receive a unique Personal Identification Number (PIN) with their personalized new hire kit. Members should keep their original PIN throughout their FRS membership. They will need the PIN for three important reasons:
PIN Reminders
The member can request PIN reminders anytime on MyFRS.com or by calling the MyFRS Financial Guidance Line, Option 4 (TRS 711). When a member requests a reminder on MyFRS.com, they will be asked a set of verification questions. If all questions are answered correctly, then the PIN can be sent via text message. If the PIN cannot be sent via text message, then a PIN reminder will be generated and mailed to the member’s address on file within two business days of the request. PIN reminders cannot be emailed or faxed to a member.
PIN Changes Members can change their PIN as many times as they like on MyFRS.com or by calling the MyFRS Financial Guidance Line, Option 4. When changing a PIN, the member must choose a new six-digit number equal to or greater than 000001. The member will need their current PIN in order to change their PIN. PIN changes are processed immediately.
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1. To log in to MyFRS.com the first time
2. To request a payout from their Investment Plan account
3. To reset their MyFRS.com account
PIN Changes Members can change their PIN as many times as they like on MyFRS.com or by calling the MyFRS Financial Guidance Line, Option 4. When changing a PIN, the member must choose a new six-digit number equal to or greater than 000001. The member will need their current PIN in order to change their PIN. PIN changes are processed immediately.
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